Repair Kit Repair Kit Repair Kit Repair Kit

ANDERSEN-ANDERSEN garments are made to last. We use only high quality, natural fibres in our production in order to utilise their beneficial properties. Both wool and cotton have inherent temperature regulating characteristics that help keep the body temperature moderate in varied weather conditions.

Please take a moment to go through these simple care instructions to enjoy the most from your garment.

Before you wash your garment (wool in particular), consider airing it outside instead. A good airing on a hanger can refresh your sweater and neutralise odours.

If a complete wash is the only solution, please note all garments can be machine washed using a low-agitation wool program (for wool garments), inside out at 30 degrees celsius. Please do not use warmer water as it can affect the texture and cause shrinkage. Use a suitable mild laundry detergent, and if washing wool, please use a wool specific soap.

For more information please visit:

Care & Repair

Please note that our delivery time starts from when your order is accepted and includes a 24 hour timeframe where we process and dispatch. Please note this can take longer during holiday seasons.

Denmark 1-2 working days
Europe 3-5 working days
Other Countries 8-10 working days

Important Information

For all non-eu customers, taxes and duties will not be applied to your order summary and therefore all customers are responsible for any local charges incurred.

Return Policy

Please read our full return policy on our Terms & Conditions page.

Return labels are not automatically provided, however you can request one by contacting us. Any return costs incurred are the responsibility of the customer.

Returned items must be sent directly to the following address (no alternative pickup addresses or post boxes are accepted):

Andersen-Andersen
Gammeltorv 6, 1st floor
1457 Copenhagen 
Denmark
+45 22282792

Repair Kit

Size

Size guide

Shoulder width Chest width Body length Sleeve length

Colour

Material guide

Signature yarn

Our signature yarn is made from ​mulesing-free​, 100% pure new wool sourced in Patagonia and Uruguay. The wool fibres are collected, carefully cleansed, then ​worsted​ to remove short fibres. We give the yarn an extra spin during the spinning process to create a denser, more durable yarn that is far less likely to pill.

Undyed yarn

Launched in 2016 in collaboration with our spinning mill, we have carefully selected the best wool from brown sheep to achieve an authentic and rich moretta colour. The sheep for our special wool are sheared, then the wool is cleansed, worsted and spun.

Organic Cotton

Our organic cotton yarn is produced in accordance with the Global Organic Textile Standard (GOTS). The cotton is sourced in Turkey, then spun into our signature yarn in Northern Italy. The cotton fibre we've selected, with our signature extra spin, makes our finished garments more durable and gives a unique, crisp feel.

Indigo dyed yarn

Our indigo yarn is fibre-dyed using natural indigo leaves harvested in France and India. The leaves are combined with supporting herbs to affix the indigo colour to the wool. After dyeing, the fibres are worsted and spun onto cones ready for knitting. We’ve partnered with the only dye house in the world that has a Woolmark certificate for their herb-dyeing process.

Repair Kit

Our repair kit contains essential tools for repairing your Andersen-Andersen wool sweater: a mending needle, sewing needles, our signature yarn and a repair guide explaining how to fix the most common repairs. Choose the colour you like to mend your sweater with – it can match or be any colour you’d like. You can repair yourself or hand over the kit and sweater to your local tailor, so they have the correct tools and yarn for repairing. 

The yarn is made of our signature 100% pure new wool, made in Italy.

The kit is made at Hans Knudsens Institut in Copenhagen - a social economic enterprise helping physically, mentally or socially challenged people back into work.

ANDERSEN-ANDERSEN garments are made to last. We use only high quality, natural fibres in our production in order to utilise their beneficial properties. Both wool and cotton have inherent temperature regulating characteristics that help keep the body temperature moderate in varied weather conditions.

Please take a moment to go through these simple care instructions to enjoy the most from your garment.

Before you wash your garment (wool in particular), consider airing it outside instead. A good airing on a hanger can refresh your sweater and neutralise odours.

If a complete wash is the only solution, please note all garments can be machine washed using a low-agitation wool program (for wool garments), inside out at 30 degrees celsius. Please do not use warmer water as it can affect the texture and cause shrinkage. Use a suitable mild laundry detergent, and if washing wool, please use a wool specific soap.

For more information please visit:

Care & Repair

Please note that our delivery time starts from when your order is accepted and includes a 24 hour timeframe where we process and dispatch. Please note this can take longer during holiday seasons.

Denmark 1-2 working days
Europe 3-5 working days
Other Countries 8-10 working days

Important Information

For all non-eu customers, taxes and duties will not be applied to your order summary and therefore all customers are responsible for any local charges incurred.

Return Policy

Please read our full return policy on our Terms & Conditions page.

Return labels are not automatically provided, however you can request one by contacting us. Any return costs incurred are the responsibility of the customer.

Returned items must be sent directly to the following address (no alternative pickup addresses or post boxes are accepted):

Andersen-Andersen
Gammeltorv 6, 1st floor
1457 Copenhagen 
Denmark
+45 22282792